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Tenfold

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4.5 out of 5 stars
169 reviews
  • 6 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2015
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

125
38
5
3
2

Tenfold Reviews

Review Filters
Profile Name
Star Rating
125
38
5
3
2
Liz M.
LM
Liz M.
Sales Development Leader
12/05/2017
Validated Reviewer
Verified Current User
Review source: Organic

Rapid Fire Calling Made Painless

|Tenfold
The integration with SF means easier recording of activity, more accountability to reps and clarity between teams. Easy to use interface allows you to look at specific dates and ranges to identify your team's activities, acknowledge top performers, and get insight into the length and quality of calls, rather than just the quantity.
Barry E.
BE
Barry E.
Global Business Development Manager at Trax Technologies
12/04/2017
Validated Reviewer
Verified Current User
Review source: Organic

Great tool for call recording and more

|Tenfold
I think the best feature is the speed and ease of use for recording calls
JP G.
JG
JP G.
Vice President at Global Value Investment Corp
11/30/2017
Validated Reviewer
Verified Current User
Review source: Organic

Great Call Management Tool

|Tenfold
Click-to-dial feature works very reliably and integrates well with our CRM, Salesforce. Tool also identifies phone numbers from other sources and allows easy click-to-dial functionality across several platforms. Call notes integrate well with CRM, and Tenfold's website allows us to track calls daily on a user-by-user basis.

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HQ Location:
Austin, Texas

Social

@growtenfold

Details

Year Founded
2015