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Tenfold

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169 reviews
  • 6 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2015
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

125
38
5
3
2

Tenfold Reviews

Review Filters
Profile Name
Star Rating
125
38
5
3
2
DJ
David J.
01/02/2018
Validated Reviewer
Review source: Organic

Great product, very user-friendly

Tenfold interacts with our other proprietary software with very little to no issues. It makes my job easier, plain and simple.
AO
Amy O.
12/29/2017
Validated Reviewer
Verified Current User
Review source: Organic

Tenfold is your one-stop for all your customer information.

Tenfold has been a game changer for how I do business. All the information I need to decide who to call next is at my finger tips. The reports I am able to run on my book of business make decision making easy for me as I plan out my plan of attack for the day. I love how I am able to build out the businesses to include as many contacts or opportunities as I am able to find!
Brenda W.
BW
Brenda W.
Business Account Manager
12/29/2017
Validated Reviewer
Review source: Organic

Tenfold Friendly

Love the ability to view call metrics, use it for historical data as well as forward pacing

About

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HQ Location:
Austin, Texas

Social

@growtenfold

Details

Year Founded
2015