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Tenfold

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169 reviews
  • 6 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2015
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

125
38
5
3
2

Tenfold Reviews

Review Filters
Profile Name
Star Rating
125
38
5
3
2
DG
Drew G.
02/01/2018
Validated Reviewer
Review source: Seller invite

Makes my job EASY

I have loved that Tenfold automatically pulls up the record based on the phone call. All I have to do is type in my call notes and click save, Tenfold does the rest.
Vincent M.
VM
Vincent M.
Customer Service Sales Representative at eBay
01/31/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable, IP Based Phone Calls for Companies of All Sizes

How easy it is to use and how reliable the call quality is.
LG
Louie G.
01/16/2018
Validated Reviewer
Review source: Organic

Wonky, not mission critical

When it works, it's seamless with Salesforce and streamlines notes and workflow.

About

Contact

HQ Location:
Austin, Texas

Social

@growtenfold

Details

Year Founded
2015