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Teneo.ai

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15 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2000

Profile Name

Star Rating

8
8
0
0
0

Teneo.ai Reviews

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Profile Name
Star Rating
8
8
0
0
0
YJ
Yogita J.
10/18/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Artificial Intelligence based software.

It is an analytics and development platform where users and developers can collaborate to create natural language applications without needing a specialist. It has many features and the capability to explore the product.
TR
TAUQEER R.
Senior Design Engineer | New Product Development
10/18/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review

Very good analytical experience and speed with which it can perform
Eric D.
ED
Eric D.
Senior Consumer Relations Analyst at Wawa, Inc.
10/14/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Conversation AI Platform

Teneo platform is most helpful for enhancing the customer experience. I appreciate that it pushes the boundaries of what our previous software could do. Compared to competitors it is far above and beyond.

About

Contact

Phone:
+34 93 245 13 01
HQ Location:
Stockholm, SE

Social

@teneo_ai

What is Teneo.ai?

Teneo.ai<https://teneo.ai/> is at the forefront of AI-driven automation for voice and text-based customer service. Our Teneo platform leverages cutting-edge Conversational AI, Generative AI, and Large Language Models to enhance the efficiency and effectiveness of customer interactions. We simplify Voice AI integration, ensuring a seamless experience that reduces losses in automated conversations and maximizes the value of existing technology investments. Our innovative solutions help businesses expand their customer base, boost revenue, and reduce churn, enabling the realization of the Agentless Contact Centre concept. This approach delivers tangible ROI through lower cost as contact centre agents are freed to conduct higher value tasks, improved customer satisfaction (CSAT), first contact resolution (FCR), and call containment. Proudly serving global leaders like AT&T, HelloFresh, Swisscom, and Telefónica, Teneo.ai<https://teneo.ai/> has revolutionized customer service automation, directly automating up to 40% of operations and achieving up to 50% cost savings. Our patented technology integrates effortlessly with any Conversational AI, and contact centre platform, supporting both chat and voice applications. This integration enhances critical metrics such as growth, FCR, CSAT, and Net Promoter Score (NPS), ensuring our clients achieve superior outcomes in customer service. Learn more at www.teneo.ai<http://www.teneo.ai/>.

Details

Year Founded
2000
Ownership
STO: ASAI