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Teneo.ai

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15 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2000

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Star Rating

8
8
0
0
0

Teneo.ai Reviews

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Profile Name
Star Rating
8
8
0
0
0
Rudra Prayag P.
RP
Rudra Prayag P.
Infoblox DDI @ BT| ITIL| Helping Organization In Managing DNS,DHCP Through Infoblox and Service Management Tools Thereby Making Customer Happy and Getting Improved NPS Scores
10/21/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Teneo Platform Review

It has some handy features which are required for enterprise customers and are implemented everywhere for business-to-business enterprise conversations globally
Vinay  Y.
VY
Vinay Y.
10/18/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review of Teneo Platfrorm

With the help of teneo platfrom you can connect with customers or clients agent from any where in the world and also protect your data in while using the tools and system.
PG
Pradnya G.
10/18/2022
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Verified Current User
Review source: G2 invite
Incentivized Review

Multi lingual

Platform supports multi-lingual feature.

About

Contact

Phone:
+34 93 245 13 01
HQ Location:
Stockholm, SE

Social

@teneo_ai

What is Teneo.ai?

Teneo.ai<https://teneo.ai/> is at the forefront of AI-driven automation for voice and text-based customer service. Our Teneo platform leverages cutting-edge Conversational AI, Generative AI, and Large Language Models to enhance the efficiency and effectiveness of customer interactions. We simplify Voice AI integration, ensuring a seamless experience that reduces losses in automated conversations and maximizes the value of existing technology investments. Our innovative solutions help businesses expand their customer base, boost revenue, and reduce churn, enabling the realization of the Agentless Contact Centre concept. This approach delivers tangible ROI through lower cost as contact centre agents are freed to conduct higher value tasks, improved customer satisfaction (CSAT), first contact resolution (FCR), and call containment. Proudly serving global leaders like AT&T, HelloFresh, Swisscom, and Telefónica, Teneo.ai<https://teneo.ai/> has revolutionized customer service automation, directly automating up to 40% of operations and achieving up to 50% cost savings. Our patented technology integrates effortlessly with any Conversational AI, and contact centre platform, supporting both chat and voice applications. This integration enhances critical metrics such as growth, FCR, CSAT, and Net Promoter Score (NPS), ensuring our clients achieve superior outcomes in customer service. Learn more at www.teneo.ai<http://www.teneo.ai/>.

Details

Year Founded
2000
Ownership
STO: ASAI