I like that it is very easy to use, the searches for purchasable companies and the determination of criteria make my work easier.

We have one individual filing around 450 property tax returns per year and that would not be possible without Tax.com. The process is easy and organized.

I have been using their software to track our unclaimed properties since 2000 when the company was under a different name. It was calling Ryan and now Tax.com. I am still trying to get used to this new name. I am impressed by how Ryan does their customer service. Their help desk is timely, professionally and very knowledgeable about their product. Someone from Ryan always reaches out to me when I need them. I can contact them through email, phone call or through Zoom meetings. And it doesn't matter what questions I have. Ryan's customer service team stays with me till we find a solution. Ryan's training classes, webinars, and open hours for questions are also helpful to me. I like how the service continues even after they sold me the product. So, I feel like they care about what they do and that is why I stayed with Ryan's Unclaimed Property Solutions and didn’t switch to another vendor. Compared to the Tracker Classic. Tracker Pro is Ryan's new unclaimed property solutions. It’s easy to use and I can tailor the needs accordingly. I can upload and download data with my excel spreadsheets. It is easy to map and create custom reports. Since I have a large volume of data, the group modify feature became one of my favors. It saves me time to make changes and avoid mistakes. With its security features, I can custom and create various roles and responsibilities. I love this feature so much. Because, I don't have to worry about what types of sensitive information my student helpers can see or if they made change to certain fields. I can just blank out the fields or I can disable certain features. So, they can't accidentally made some kind of change. I also love how easy it is to use the links for various state websites. All the State specific information is there. I don't need to research myself. And the updates from Ryan keep my system current. So, I don't have to worry about if I missed something. These are just a few reasons why I stayed with Ryan all these years. I would not use other products because I like this one better.