Easy to use! Pretty much like texting but it will translate your text automatically to the parent's first language. Absolutely loved that families can return message using their own language too.

It a good tool to communicate with parents who don't speak English

What is most impressive about Talking Points is how user-friendly the program is. Both the web version and the app (android or IOS) are very easy to navigate for everyone regardless of how tech-savvy you may be. The other major factor that has contributed to myself as a school leader, and our school staff really adopting using TalkingPoints as the main mode of communication with families is because it truly has bridged communication with our bilingual and trilingual families and community members. The translation feature is invaluable. Plus, we have received feedback from parents that the translated text is much closer to authentic communication in their language than simply using Google Translate or another tool. Finally, the use of text messaging and translation has made families feel more comfortable communicating with school staff because of the convenience and accessibility. TalkingPoints has elevated our communication beyond mailers, voicemails, and emails. The response rate from families has increased by 30-40% with the use of TalkingPoints.