Talkative has been a great partner to work with. They have provided a customized solution to meet our business needs and ensure seamless integration with our customers. We have implemented a hybrid video and chat solution with Mitel Contact Center Solution for our travel business. Overall, excellent product and highly recommended.

The software is flexible, user-friendly, and a joy to use. Flexibility is vital for me, and I have made it look how I want on our website and configured it perfectly for the activity we receive on our website. The Support we received in terms of Training and usability was superb.

Talkative have been our dedicated Live Chat fulfillment partner since 2018. The team are great to work with, and nothing is ever too much trouble. Customer experience is at the forefront of everything they do, and their ability to set up Live chat solutions quickly and effectively means that we can often exceed our client’s expectations with implementation. From a user perspective, we have jointly developed a console that works for a contact centre, but the Talkative Engage platform always works well for dealerships and OEM’s. The team constantly refine and improve the console, ensuring complete end-to-end testing and our buy-in before release. Talkative are reactive to our needs and, more importantly, adapt their solution to ensure we achieve best-in-class service. New features are constantly added to their roadmap, and we regularly review together to enhance our combined service offering to the market.