The ease with which we can resolve our customer query through chat is really helpful.

Talisma helps you to set up screen sharing and co-browsing on the go for your clients without them having to download any external apps. It works pretty much like AnyDesk, but it has more features which are better for a professional environment. Its easy for the clients to navigate and doesn't require a lot of explaining. 1) The latency is better than other competitors, like Anydesk. 2) Features like tab sharing and sound sharing. 3) Works fine even on average internet connections. 4) It's very easy to integrate into our work desktops because there is an option to hide specific applications/ data while sharing your screen. 5) I have used it four-five times till now, and the experience has been great.

Agents can directly view the customer’s screen