I definitely would recommend giving RoadWarrior a chance. I have 2 drivers I use it for, every week I input their routes, verify and add or remove any sites, and I then assign the date it's for and I send the updated route to each driver. Before, it would take me 2 days to get the mapping and scheduling done manually. 2 full work days. Now, it takes me about 3 to 5 hours to create a weeks worth of routes for the 2 guys. This has saved me a lot of time, and the guys like it too. I like that I can add notes to each site, that it optimizes either the fastest or shortest way, and after I do that, if certain sites have specific times the driver has to be there, I can manually move the site to where I want it on the list and then calculate the time. I have not had to use any customer support yet, which is pretty great. I have been using RoadWarrior for about 3 months. It took a few tries to get the hang of it, but it is pretty easy to use. I have received emails from customer support letting me know they are available if need be. The export tool is nice as well, however it does export some useless data you don't really need that takes time to delete. It was not difficult implementing the app to each guys work phone and showing them how to use it.

I like how you can create multiple routes and how seamless Roadwarrior interacts with the maps on iPhone

Easy routing, simple to use, cost effective