Adding multiple agents to manage the chat responses on my website using nice.chat and the easy set-up on the website with the script given is really easy and good. Chat analytics and tracking of users is a bonus feature that I've loved the most.
Nice.chat it is a sort of marketing + chat solution tool which has lot of options for integration with other third party services. We can have to any E-Commerce business and we will get the real time information of visitors like their interests, their problems areas and soo on. Its good tool for marketing perspective as well.
MV
MNV Harsha V.
A4 Analyst at Capgemini | PEGA Certified Senior System Architect | IEEE Member
The quick and easy integration of nice.chat by adding the script to the body of my website is simply easy and it's quick to reply back to the visitors. The best part is that is also tracks the analytics, that help a lot.
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