Best Software for 2025 is now live!
Product Avatar Image

SymphonyAI IT Service Management

Show rating breakdown
79 reviews
  • 4 profiles
  • 23 categories
Average star rating
4.4
Serving customers since
2017
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category

Profile Name

Star Rating

64
28
4
1
0

SymphonyAI IT Service Management Reviews

Review Filters
Profile Name
Star Rating
64
28
4
1
0
AK
Alok K.
11/11/2021
Validated Reviewer
Verified Current User
Review source: Organic

My personal experience with Summit AI Tool is really good. I find it user friendly.

Asset registration and search process are quite simple. Also, it has a good connectivity (through API) with other discovery tools.
DS
Derek S.
11/10/2021
Validated Reviewer
Verified Current User
Review source: Organic

Summit is a fantastic ITSM Solution

I love the simplicity of the tool, and how it is so customizable. Out of the box it has everything a standard organization would need, but the capabilities are there for intense customization.
Andy W.
AW
Andy W.
Senior Information Technology Manager at Yinson
11/09/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great ITSM Tool

Easy to use when submitting Incident and Request service. I'm leveraging a lot of the templates, which shorten the time for ticket submission.

About

Contact

HQ Location:
Palo Alto, California

Social

@SymphonySummit

What is SymphonyAI IT Service Management?

Reimagine IT service management with SymphonyAI, an AI-driven IT management suite. Unleash enterprise productivity by effortlessly bringing service, asset and operations management together to work in concert. SymphonyAI uses machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT help desk operations, and up to 45% better total cost of ownership.

Details

Year Founded
2017