I like the ease of access and implementation.

The customer support is better than any program i tried so far. With the support of movies this program opends doors to so many levels of instructions that the possibilities are almost endless. Its very simple to use and you dont need a lot of skills. The implemention is so simple its web based so everything what has acces to the web can connect to your instructions. We use this program every day with more than 100 persons. We intergrate the guids in our own customer support.

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