Capability to create new workflows and automations on the fly to resolve niche or one off issues in dealing with Alert triage.

I like that Swimlane is highly customizable and easy to use. I am able to navigate very easily while effeciently performing my work as well.

I love the personalization Swimlane offers and how robust it is for each user. I am able to set up my own reports and it works with our SIEM, Elastic, flawlessly. Support from Swimlane is always prompt and we rarely have downtime that significantly affects our work. Any bugs found can be reported and new features are constantly being developed.