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Sweep

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26 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2021
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Sweep Reviews

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Profile Name
Star Rating
25
1
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0
Matt B.
MB
Matt B.
01/22/2024
Validated Reviewer
Review source: Organic

The best vendor team I've worked with!

Sweep just makes things easy. From our experience in the sales cycle, our onboarding, and ongoing support, everything has been an absolute breeze. Danny & Ben always have time to answer my questions, no matter how silly they may be, and always have speedy resolutions. The product is incredibly simple to use and I'm able to do the work of a team of 3 as a team of 1, which has saved me so much admin work time, that I'm actually able to do my job as a revops leader rather than just an admin.
Rex B.
RB
Rex B.
Helping marketers deliver more value in every employee’s email.
01/15/2024
Validated Reviewer
Review source: Organic

I won't manage Salesforce without it

It's the simplest way to understand a salesforce instance. It's the fastest, most effective way to implement changes. It's the best collaboration tool for controlling the admin privileges while still knowing what others want to change.
Guy S.
GS
Guy S.
CIO at Fortunet
12/24/2023
Validated Reviewer
Verified Current User
Review source: Organic

A game-changer for Salesforce customization

As someone who has navigated the complexities of Salesforce and other tools for years, I was thrilled to discover Sweep.io. This add-on has revolutionized the way I work with Salesforce, introducing a level of ease and fluidity that was previously non-existent. What sets Sweep.io apart is its intuitive, flow-like interface. The add-on integrates seamlessly with Salesforce, allowing me to customize various elements without the need for extensive coding knowledge. This user-friendly approach has not only saved time but also reduced the stress typically associated with customization tasks. The drag-and-drop functionality, coupled with real-time previews, ensures that I can see the impact of my changes instantly, which is invaluable for fine-tuning settings on the fly. Moreover, Sweep.io's reliability is exceptional. Since incorporating it into my workflow, I've experienced no significant glitches or downtime. This reliability is crucial for maintaining productivity and meeting project deadlines. The support team behind Sweep.io deserves special mention. They are incredibly responsive and knowledgeable, providing helpful insights and solutions whenever I encounter a challenge. It's clear that customer satisfaction is a top priority for them. In conclusion, Sweep.io is a must-have for any Salesforce user looking to customize their environment with minimal fuss. Its combination of an intuitive interface, robust functionality, and great support makes it a standout tool in the Salesforce ecosystem. I highly recommend Sweep.io to anyone seeking to enhance their Salesforce experience.

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Year Founded
2021