Their customer support is stellar, without a doubt one of the best teams I have ever interacted with. The survey platform works very well, and the AI survey builder is very intuitive. I was told it was very easy to implement, although another team handled that.

I confess that I had a difficult streak with the survey platforms: most were very expensive, too much to use or simply didn’t give me the data I needed. Since I started using Survicate I was hooked from the beginning, how easy it integrates with everything and how simple it is to start using it. It was the most intuitive thing to create effective surveys without being an expert, just by writing "I want to know how users feel after onboarding", the AI put together a survey ready to launch, with questions that went straight to the point. Not to mention the support: they give you a real conversation, and respond quickly and solve problems.

Very easy to use and implement Good native integrations (e.g., Mixpanel) Flexible customization for surveys Helpful and responsive customer support