1. It has very helpful SDKs plus documentation for getting started on any tech stack quicklu and easily. We use the Java SDK for sending notification and the react SDK to show in-app messages. 2. Intuitive and easy to use template builder for email, sms, whatsapp and inapp notifications. 3. Good support for a variety of vendors. We can pick and choose our email, sms and whatsapp vendors which gives us the ability to support any of our customers' exisitng vendors or pick the most suitable one. 4. Support for multitenancy is a god send! 5. The support on the slack channel is very good. They guide us for an easy implementaiton.

I recently integrated SuprSend into our system to build a custom in-app inbox featuring system notifications and a personalized feed for users. My experience has been overwhelmingly positive, especially when compared to other notification systems I've used in the past. Pros: Ease of Integration: Setting up both the frontend and backend components was straightforward. Everything worked right out of the box without any major hitches. Control and Flexibility: The SuprSend dashboard is particularly user-friendly. It allowed our designers and content managers to control and update content independently, which was a huge plus. Developer Support: The developer documentation provided was clear and comprehensive, making the integration process smooth for our technical team. Exceptional Customer Support: The SuprSend team was extremely supportive throughout the setup process. They were readily available on their Slack channels to assist with any queries or issues we encountered.

The team did an amazing job during the Onboarding process and understood our usecases. During the first demo call, what we saw was a demo tailored for our needs. After getting setup with an account, we were able to try out the platform in a matter of a few hours. The documentation on their support website was easy to understand and follow along. When providing feedback on a missing feature that would be a blocker for us, they acknowledged the usecase, committed to a timeline, and delivered on time. The versioning of the templates, the ease of moving assets between environments, the observability of the notifications (for workflows and for users), are all built cleanly. And finally, the team does an excellent job answering all Support questions. The limited that I see, there are no unanswered questions and/or unhappy users. Kudos to the team!