Best Software for 2025 is now live!
Product Avatar Image

SupportLogic

Show rating breakdown
23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2016

Profile Name

Star Rating

20
4
0
0
0

SupportLogic Reviews

Review Filters
Profile Name
Star Rating
20
4
0
0
0
Christopher R.
CR
Christopher R.
Senior Manager, Technical Adoption and Escalations at Qlik
08/25/2022
Validated Reviewer
Verified Current User
Review source: Organic

Ultimate Time Saver!

The best feature has to be the Insights on the Console. This has saved us many times by alerting staff to a customer requesting a phone call or a case that is more urgent than initially logged. These Insights, delivered to a central location where actions are tracked, save us a ton of time and show our customers that we are actively listening to their feedback.
MC
Mike C.
08/23/2022
Validated Reviewer
Review source: Organic

AI is the ultimate technology to positively streamline the customer support experience

Support Logic is intelligent app the provides a conacopia of information and details in a single view. What you can do on 1 screen in Support Logic will take you several in Salesforce
KA
Kevin A.
08/22/2022
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Application

Single interface to view all work load for proactive predictive analysis via machine learning.

About

Contact

HQ Location:
San Jose, California

Social

@SupportLogicInc

Details

Year Founded
2016