The best feature has to be the Insights on the Console. This has saved us many times by alerting staff to a customer requesting a phone call or a case that is more urgent than initially logged. These Insights, delivered to a central location where actions are tracked, save us a ton of time and show our customers that we are actively listening to their feedback.
Support Logic is intelligent app the provides a conacopia of information and details in a single view. What you can do on 1 screen in Support Logic will take you several in Salesforce
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
LinkedIn
Google
Google (Business)
Gmail.com addresses not permitted. A business domain using Google is allowed.