SupportLogic
23 reviews
- 1 profiles
- 2 categories
Average star rating
4.6
Serving customers since
2016
SupportLogic Reviews
CH
Claire H.
Executive Leader| Enterprise Customer Success| Global Customer Support| Customer ExperienceSupport Logic conveys customer sentiment in an objective and actionable manner
The ability to share customer sentiment with the product team and show them from a quantifiable, objective point of view where our customers were struggling the most.
The information from Support Logic was consistent with the information I'd been communicating and It was great to have validation and, be able to present facts without frustration.
AR
Alexander R.
Owner of Education with EfficiencySupportLogic is an innovative solution for pro-active support organizations!
The ability to predict customer behaviors and render insights instantly to Support Managers, Escalation Managers and Support Leaders.
RR
Ramapriyan r.
Head of Technical Support at MatillionElevated Customer Experience
I liked about the ability to see customer sentiments/signals early in the case life cycle and act on those. The dashboard is intuitive and interfaces well with the backend CRM system.
About
Details
Year Founded
2016
Website
www.supportlogic.ioHunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy