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Supervity

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20 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.9
Serving customers since
2017
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Supervity Reviews

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Verified User in Research
IR
Verified User in Research
11/23/2020
Validated Reviewer
Review source: Organic

One of the most scalable contact center agent assist solution for the BPO industry.

The scalability and 3rd party apps integration of the Techforce.ai platform makes it a right fit to be used widely in the BPO industry basically assisting agents doing myriad tasks and handling applications to be able to do so from the simplified interface of Techforce.ai agent assist.
Verified User in Non-Profit Organization Management
CN
Verified User in Non-Profit Organization Management
11/23/2020
Validated Reviewer
Verified Current User
Review source: Organic

Great automation platform on cloud with embedded AI features like NLP chatbots and OCR

Techforce.ai offers integrated AI features like NLP and OCR within their platform which basically increases the coverage across business processes in an Enterprise. We are leveraging Techforce.ai to help business teams build automation across different verticals like sales, marketing and customer support.
SC
Saurabh C.
11/23/2020
Validated Reviewer
Review source: Organic

One of the most comprehensive automation platform for Contact Center AI

The latest release from Techforce.ai has a built-in Contact Center Agent Assist module that helps Agents to become more productive and reduce their average handling time(AHT) and after call work. They have a very simple Pricing model for Call Centers and can scale easily for a Call Center of any size.

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HQ Location:
Reston, VA

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What is Supervity?

Supervity is a company specializing in AI-driven solutions designed to enhance productivity and operational efficiency. Their platform leverages advanced artificial intelligence technologies to streamline business processes, automate routine tasks, and facilitate smarter decision-making. The company aims to provide tools that integrate seamlessly with existing systems, offering insights and automation features that help organizations optimize their workflows and achieve better outcomes.

Details

Year Founded
2017