This is by far the most intuitive and user-friendly system I have ever encountered. The integration of AI greatly minimizes the amount of manual work required. Additionally, the platform streamlines contracting requests and related processes, making them much simpler and more efficient. Users can easily submit requests and perform other actions either through the web application or directly within Outlook, without needing to leave their inboxes. The support we have received, particularly from our implementation lead, has been exceptional.

Summize has always said their approach was to build a product that fits into your existing tech stack (ie works the way you do) and this is accurate! As a legal ops manager, I've got all of the tools I need on the backend (workflow dev, AI playbooks, repository/insights) but I'm able to offer the business a way in via Slack/Gmail/Salesforce that is light touch, super easy to learn and doesn't "feel" like a heavy change. A lot of CLMs promise adoption success but when it comes time to launch, it is a huge struggle internally to get our teams to move into a new web platform/use a new product. Since launching Summize I see users hop in daily, self-service and rarely (if at all) run into any issues. The interface is easy to figure out and we've had only positive feedback. Summize has also taken the lead on implementation in a way that has allowed us to keep moving without having any burden/lift required for our IT or Salesforce teams (which is huge). We have dedicated support (thank you James!) who has been more than patient with us during the process, has responded quickly to concerns and has worked with us to manage customized requests.

Summize works primarily behind the scenes, so we didn't have to layer on new tech for our sales team. We seamlessly integrated with Hubspot, Google, DocuSign, and Slack to ensure we could implement Summize without making material changes to our existing sales processes. The Hubspot integration that enables users to create contracts from Hubspot without having to log in to new software or even change Chrome tabs has made this a tool that we can effectively use and implement. The implementation and support teams have been patient, attentive, and top notch!