Ease of use, Ease of Implementation, Customer Support

Streamline AI offers an extremely flexible, customizable intake, assignment and notification workflows automations that almost immediately began helping us track and organize our Legal and Compliance team's incoming work requests. Moreover, the searchability of tickets allows us to utilize Streamline as a repository of past legal guidance given to the company, and is allowing us to pull out common themes from which we hope to derive self-service resources (which we can link out to directly from Streamline and ultimately reduce the number of incoming requests as we drive self-service). I also have seen just in the first year of working with Streamline, that the product is consistently and constantly improving and adding features (something a lot of SaaS tools tout without backing it up with action)...but Streamline has delivered here in a way that is refreshing and energizing, and leaves me perpetually excited to see what will be rolling out next. Probably the best thing about my experience with Streamline AI has been the amazing implementation, integration and ongoing product support we have received. Evan and Sophia have been incredible to work with, are always quick to respond and address issues (often before I realize there was even a problem to begin with!), and have really gone above and beyond to set us up for continued success.

Streamline AI is user friendly, easy to implement and easy to change/update. It's tracking and reporting features are top notch and its customer service is amazing.