I was using a variety of tools prior to Stonly, and I still wasn't able to achieve the functionality that I needed to successfully onboard new users to my web application. My team spent so much time building out a quality knowledge base in Intercom, but no one used it. Now, Stonly automatically displays contextualized articles that make for a seamless onboarding experience. We get a much lower volume of tech support requests, and our NPS score has increased. I also love the Segment and Zapier integrations, because it makes it incredibly to integrate Stonly with the rest of our tech stack Stonly's support is unparalled. They are truly exceptional in this regard. They are also quick to respond and truly want to see their users succeed.

I like the variety of implementation options

Ease of use to create or update any multilingual guides