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Stonly

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131 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

117
14
1
0
0

Stonly Reviews

Review Filters
Profile Name
Star Rating
117
14
1
0
0
Rodolphe P.
RP
Rodolphe P.
Chief Technology Officer chez Mstaff - Solution de gestion du recrutement dans la Santé !
06/09/2021
Validated Reviewer
Review source: Organic

Stonly easily teaches hospitals how to use our recruiting software

Stonly offers a beautiful tool, design, and quick to learn. Our clients highly appreciate the guides. The support is very caring!
Clothilde L.
CL
Clothilde L.
CS Ops Manager chez Lengow
06/08/2021
Validated Reviewer
Verified Current User
Review source: Organic

A complete platform to guide clients

We have started by integrating Stonly interactive guides in our help center and then we have transferred all our knowledge content to Stonly. The quality of the experience for our clients is a lot better as they can choose their path at any step and only see the relevant content. We are also using it internally to pre-qualify requests from our Sales team to CS team and pre-fill information in Zendesk. This saves us a lot of time. Stonly platform is really easy to use and offers a lot of options to build up custom workflow. Moreover, the team has been very supportive.
Sébastien F.
SF
Sébastien F.
06/08/2021
Validated Reviewer
Verified Current User
Review source: Organic

Very helpful tool to simplify customer's journey

Straightforward tool to use Simplify several customers journeys to limit interactions volume and empower customers Can guide agent during a specific customer's interaction

About

Contact

HQ Location:
Paris, FR

Social

@stonly

What is Stonly?

With Stonly, your knowledge is interactive and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Easily create step-by-step guides, decision trees, and reliable AI answers for your agents and customers.

Details

Year Founded
2018
Website
stonly.com