Price Easy to use Shared workspave Easy to extract data

Being able to categorize our customers based on different variables, such as "New customers", "Onboarding" and "Extra important", to gain a structure in my work process as a customer success manager. Also having a product health score, combined with NPS-score on both company and user-level, it gives me access to be more proactive on where to focus right now, to avoid dissatisfied customers, and also better knowing where the challenges are; like specific users - or specific products. I am really satisfied with the customer support, they are always helpful and easy to get a hold of. Since StartDeliver is one of my main working tools on a daily basis, its important to feel that you can get help easily. We integrate StartDeliver with Hubspot, Responsr and our own software which has been working out nicely throughout the process.

The simplicity in getting started and ease of definining the Product Health. The company is very close to their customers and open to exchanging knowledge and experience.