You can get a lot of information on your customer's account in a few clicks; information about the subscription, previous meetings, who are the users and their roles in the company, etc.
It's also very handy to plan tasks quickly and allows me to focus on what really matters, talking to customers, without worrying about the practicalities, my next step is always planned and I don't have to constantly think about it.
Their support is also a big plus for me. I recently have been exploring other possibilities of the tool and their CS (Fanny) contacted me right away to plan a meeting. The meeting taught me everything I needed to know, the next steps are clear for both parties... Amazing service!
The customer health scoring feature is fantastic! It gives us a clear picture of where each customer stands and helps us proactively address potential issues before they escalate. The dynamic customer lists are incredibly useful for segmenting our customer base and tailoring our outreach efforts. The dashboards and executive reporting tools are comprehensive and customizable, making it easy to present data to stakeholders.
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What is Startdeliver?
Startdeliver is a next generation Customer Success Platform. We help Customer Success Managers make sense of all their customer data to make informed decisions on what customers to prioritise to prevent churn and grow NRR over time.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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