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Starpond

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2 reviews
  • 1 profiles
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Average star rating
5.0
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Starpond Reviews

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LR
Leo R.
03/05/2022
Validated Reviewer
Review source: Organic
Shouvik D.
SD
Shouvik D.
Business Intelligence and Analytics Professional at Apple
04/10/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy to browse, push and pull files S3 connector

Very easy interface to connect to S3, browse and view files, move files if required, restructure as well. Fast downloads of large number of files. Automate processes to a level where it needs zero maintenance

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Year Founded
2013