We brought SwiftSell into our business to replace a similar service for the chatbot on our website and outbound WhatsApp campaigns. The features and usability that SwiftSell brought far outshone what we had before. It is important to say that one of SwiftSell's biggest improvements over the competitors I've seen is its interface - it just makes sense; from the bot flows to the analytics, everything is intuitive. The AI works well and is really easy to set up. The allocation of team members and reviewing their tickets is easy. Whenever we did have challenges tech support really went out of their way to help, with videos and instructions, they even implemented a couple of new features for us! I wouldn't hesitate to recommend SwiftSell to any company.

The bot builder interface is extremely user-friendly and intuitive, providing a major advantage for our team as it requires no coding expertise. We've noticed a substantial improvement in our sales efficiency and customer engagement, leading to increased satisfaction levels. The capability to manage real-time conversations has been transformative in enhancing our marketing and sales strategies.

- Capability to engage across multiple channels - Quick setup - Gen AI capabilities