Product Avatar Image

Springshare

Show rating breakdown
12 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2007
Profile Filters

All Products & Services

Profile Name

Star Rating

8
3
1
0
0

Springshare Reviews

Review Filters
Profile Name
Star Rating
8
3
1
0
0
Verified User in Libraries
UL
Verified User in Libraries
01/31/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

LibAnswers Review

What I like best about the LibAnswers, as with every review, is that it is so simple to use. I really also love their theme colors.
Holly J.
HJ
Holly J.
Student Success Librarian at Mansfield University of Pennsylvania
01/31/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

LibAnswers is a great tool for tracking interactions with patrons

I like the ability to create different forms for different uses - instruction, desk transactions, etc.
Brittani S.
BS
Brittani S.
Social Sciences and Interdisciplinary Studies Librarian at University of Nevada-Las Vegas
01/31/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Versatile platform that can be used for way more than chat services

I like the intuitiveness of LibAnswers withing the chat feature. You can set it up to insert pre-populated answers, saving both you and the patron time and is very convenient as well.

About

Contact

HQ Location:
Miami, FL

Social

@springshare

What is Springshare?

Springshare is a software company specializing in SaaS products for libraries and educational institutions. They offer a suite of tools designed to streamline library operations, enhance digital services, and facilitate engagement between libraries and their patrons. Key products include LibGuides, a platform for creating and managing custom library guides; LibCal, a scheduling solution that handles library appointments, events, and spaces; and LibAnswers, a platform that provides libraries with tools for managing reference queries and building FAQs. Springshare's solutions are highly regarded for their functionality and user-friendliness, helping libraries to effectively manage their resources and connect with users in increasingly digital environments.

Details

Year Founded
2007