I love how my Quisha Kellam-Smith my leave advisor, took great care of me. She kept me in the loop at all times and was great a follow up.

My leave specialists were incredibly attentive in making sure I had everything I needed. When there was a question of my potential leave starting early due to a pregnancy complication my specialist was empathetic, gave me words of encouragement and even told me a positive outcome that took place for his wife when something similar happened. The empathy and words of encouragement were appreciated! The process was very easy and allowed for me to be stress free while all of my paperwork was filled out. I had a negative experience at a former employer where they did not understand my states laws around leave so I went into this originally stressed out I would have to fight to get my leave like last time. I was so happy to learn they did everything to ensure I had the leave structure I wanted and legally expected!

My leave specialist was so helpful with initiating my leave. He responded quickly to all of my emails so I never had to worry. The Sparrow website was also easy to use and made it simple to see the status of my documents and requests.