I've had a genuinely positive experience using FreightWaves SONAR, particularly due to the level of support and the practical insights it offers into the freight market. From the get-go, the support team stood out for their responsiveness and eagerness to help, making the initial learning curve much smoother than expected. What impresses me most about SONAR is its ability to demystify the macroeconomics of the trucking market. The platform provides a clear, concise view of market conditions, which has been instrumental in my decision-making process. It's not just about having access to data; it's about getting precise, relevant information that's actually applicable to my day-to-day operations.

The datapoints that are tracked in SONAR are exactly what our team needs to keep our company educated on the current state of the market. We have a highy engaged operations department, so feeding them accurate data creates a positive feedback loop. Customer support has been fantastic. We've had two customer success managers in my tenure and both have been highly responsive and committed to our growth and success.

Sonar has been easy to use for our company, we have used a multitude of the diagrams and data for training and day to day work. the diagrams have easy to read explanations. we use them every day to go over the market data.