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SolarWinds Worldwide LLC

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2,009 reviews
  • 24 profiles
  • 51 categories
Average star rating
4.3
#1 in 2 categories
Grid® leader
Serving customers since
1999
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Serviceaide ChangeGear

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Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

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SolarWinds Worldwide LLC Reviews

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Profile Name
Star Rating
1220
701
111
23
14
Ashish K.
AK
Ashish K.
03/15/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good tool for log aggregation, monitor and alerts

- search is super quick and filtering is easy - filtering by date range is easy - using tags to filter is a great boon - like by http method, response code, env labels, service names - setting up alerts to monitor for errors and invalid application states
DL
Diego L.
03/15/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple and configurable incident management

The configuration is very simple and powerful. You can register your categories and types of incidents, configure the way in which users can enter the incidents (email, web form, opened by the technicians themselves), define the status of the incidents, integrate everything with your email server and with your active directory.
RG
Rossaun G.
03/14/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

A good initial network monitoring solution

It does a good job of providing an inventory for all my devices and reporting on network health metrics, and NetPath is a really innovative tool that shows not just the break in connectivity, but where the break actually occured.

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HQ Location:
Austin, TX

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@solarwinds

What is SolarWinds Worldwide LLC?

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Details

Year Founded
1999
Ownership
NYSE: SWI