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SolarWinds Worldwide LLC

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2,009 reviews
  • 24 profiles
  • 51 categories
Average star rating
4.3
#1 in 2 categories
Grid® leader
Serving customers since
1999
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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1220
701
111
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14

SolarWinds Worldwide LLC Reviews

Review Filters
Profile Name
Star Rating
1220
701
111
23
14
NG
N G.
03/29/2024
Validated Reviewer
Review source: Organic

Reliable and Easy to use Service Desk Tool

Solarwinds Help Desk tool is easy to use and has a simple interface. Tool has the features for Knowledge based documetation for common issues. Multiple options for ticketing and assets managements
AFTAB A.
AA
AFTAB A.
IT & Telecom Services
03/06/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Network Monitroing Tools Software

Solarwinds NPM provide automated networking tools to enables discovery and monitoring across network devices in which common devices like firewalls,switches and load balancers.
PS
Paolo S.
03/05/2024
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review

Useful and intuitive IT support platform

- Easy of implementation - Technical & customer support - Number of features - Smartphone APP - Detailed dashboard availability

About

Contact

HQ Location:
Austin, TX

Social

@solarwinds

What is SolarWinds Worldwide LLC?

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Details

Year Founded
1999
Ownership
NYSE: SWI