I really appreciate the support that Sumac offers. The technical support has been tremendously helpful, making it very easy to connect with someone for problem-solving whenever we have questions and ultimately fixing any issues we're having. I also like the ease with which I can pull reports for various purposes, which has saved us a lot of time. Sumac is easy to use when it's set up and structured to meet the individual needs of each program. Additionally, the initial setup was extremely easy as the company moved our data into the platform and set everything up for us, so it was ready to use immediately.
I love that I have all my clients in one place with Sumac, and I'm able to move about it with ease. Client data, case notes, and intake are centralized, making it a user-friendly system that I found simple to learn and master. Everything needed is automated, and having a simple database enables different departments to collaborate. The setup process was very easy, and learning how to use the software was straightforward.
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