I like Smokeball because of its ease of use and the constant meaningful updates and improvements. Setting it up was very easy, and we've been using it ever since we first needed case management software.

Smokeball's Archie AI tool is a tremendous help with or without your own forms to integrate case information across notes, documents, and emails to draft new and case specific pleadings, motions, and transactional documents in less than a minute. Overall the platform is easy to use and understand, and is a platform that you can tailor in both cost and implementation with existing file storage, payment processing, billing, and other law firm processes you already use. The Smokeball staff are very friendly and willing to lend a hand whenever you need, while the Smokeball Academy is a step-by-step learning and help guide on every aspect of setting up and using Smokeball.

Great features and an all-in-one solution that meets most of my needs. I really like the AI features, and I appreciate that many integrations are free or available at a low cost. It’s user-friendly overall, and the customer support has been good.