Our firm has been using Smith.ai for several months now and they have been a HUGE help in many ways - fielding and screening calls, providing back up Reception duties for us, and contacting our clients with non-advisory matters -- and they are capable of so much more! Smith.ai is not just a Virtual Receptionist company, but for me, they are a saving grace. They have greatly assisted our firm with retaining potential clients which is always our top priority. Our clients have also spoken very highly of their staff and we love knowing that they reach a human and not our firm voice mail. Smith.ai - Professional, diligent, punctual, and prompt. I absolutely recommend them to professionals/business/firms who are looking for remote assistance!

One of the things I like the most about Smith AI is that their agents are so prepared. Often times our customers think they have spoken to us directly and not an answering service.

Both Ruby and Smith.ai were good but Smith.ai's pricing plan makes predicting charges easy and their instruction system makes training a receptionist simple. The account managers are easy to talk to and will work with you every step of the way.