SMG - Service Management Group
50 reviews
- 1 profiles
- 3 categories
Average star rating
4.6
Serving customers since
1991
SMG - Service Management Group Reviews
AS
adrian s.
CM
Cindy M.
Vice President of Brand Experience at Hand and Stone Massage and Facial SpaSMG has helped us solve challenging business questions.
We get real actionable items to help us move the needle. It's not just, "here is what your customers are saying". It's "here is what they are saying and here is how we can affect real change and in turn increase monetary sales".
LL
Lea L.
Great Feedback Tool
I like that it basically provides a secret shop for the guest experience from start to finish. I also enjoy that it allows a guest to request contact from a manager if there is an issue.
About
Details
Year Founded
1991
Website
www.smg.comHunting for software insights?
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