SmartBuilder provides a great deal of flexibility in the way that one builds a course. Many tools provide only a single way of building an interaction or force you to use predefined, scripted, elements within a course. SmartBuilder provides many of these types of pre-built items; but, they are there to be used by only if you want to do so and not because there is no other way.. For example, there are quiz question templates and drag and drop templates that are ready to be used; but, you can easily use the software's building tools to create your own.

Like most of us, I like to work smarter, not harder. SmartBuilder is the "smarter not harder" worker's best friend. Pre-SmartBuilder, I spent several years working with other rapid authoring tools and SmartBuilder, oh how I love thee. Let me count the ways! As another reviewer mentioned, with SmartBuilder you aren't limited to a narrow, linear format when creating eLearning courses. With literally anything I can think up, SmartBuilder can help me make it happen. The simplicity and flexibility of the logic for automations is unparalleled. If you are comfortable with "If, then" logic and have a reasonable sense of design, you will pick this up quickly. The richness and authenticity of the interactive and simulation elements that I'm able to build using their branching scenarios has really improved the relevance of the courses I'm able to produce. SmartBuilder offers templates that are great for new users or if you're in a time crunch. You can also build your own templates, which is a game changer. I can establish design elements within a course and disseminate to other courses in a given learning path without any extra steps or copying and pasting. SmartBuilder makes it incredibly easy to create versatile content that can be consumed on a mobile device or computer - with no extra effort on the part of the author. As if all of this amazing, easy-to-learn, versatile functionality isn't enough, the support and service that I've received is top notch. These guys really care if my projects are a success and get excited when I get excited. The live chat support is stellar, and the SmartBuilder crew are quick to hop on a call and offer their assistance. The synchronous tutoring sessions are super valuable; the team (thanks, Nav, Rob, and crew!) works hard to make sure that what you learn during these sessions is relevant to your use case. In short, there is absolutely nothing like this product on the market. If you've gotten frustrated with the few popular rapid authoring options (or if you like them fine but you're ready to up your game and want more options when authoring), SmartBuilder is your buy. Hands down.

After being asked to find an eLearning authoring tool to used with our new LMS, I researched many different platforms. Most were very difficult to use out-of-the-box. There was also minimal support and training resources available. Enter SmartBuilder. First off, the website gives great examples of outcomes from using their product. They also have some side-by-side comparisons of how using their product can speed up production time. I also noticed, right away, that there were many opportunities for support. From live chats to video tutorials, SmartBuilder is not leaving anyone in the dark. More on that later. The platform itself is fairly intuitive. I was able to download the free trial and have a quick lesson built that same day. All of the tools that I needed are there. One of the things that I especially love is that you are not constrained by templates. Many of the other platforms that I looked into relied heavily on customizing preset templates with little opportunity to start from scratch. SmartBuilder provides the best of both worlds. There are on-board templates that are available and make courses more interactive and engaging. With background in Education, my technical skills aren't the highest. SmartBuilder's action blocks made that a non-issue. The system of utilizing blocks to piece together events, actions, buttons, etc. makes it easy for those of us who are not as savvy with that type of coding/programming. When it comes to support, SmartBuilder can't be beat. Even as a trial user, the support that SmartBuilder provides is amazing. Starting out I had a few questions so I started a Live Chat. The person on the other end was quick to answer and asked to hop onto a screen-share so that he could show me the solution to my problem and not just forward some instructions. Since starting with SmartBuilder, I have reached out with questions a few times and the story has been exactly the same. All of the reps that I have spoken to have been extremely knowledgable, prompt to respond and most of all, helpful. The online resources are another great addition to this product. SmartBuilder offers video tutorials for many functions and features of their platform. They are easy to follow and very comprehensive. In addition to all of that, they also offer live, online training sessions throughout the month.