Smart Builder has responsive customer service - giving you great support when you need it. The customisable interface is my favourite and the app is generally easy to use. Tutorials are a must. With regards to the tutorials, they are clear and simple to follow and provide you with what you need to get started. Great App!

I spent a considerable amount of time searching for a program which would allow me to combine text slides with video, audio, graphics, interactive quizzes, and a navigable menu. I do not have any prior coding experience which made the project of creating a learning module from scratch seem daunting. SmartBuilder is a program for the rest of us- it was so easy to get started after watching just a few tutorial videos. As others have commented, the customer support has been tremendous.

As a SmartBuilder user for a number of years, it's become my default tool not only for learning content authoring, but also as a sketchpad and sandbox for experimenting with new and innovative learning experiences and approaches. Unlike some other authoring tools, SmartBuilder doesn't try to push you down particular design paths through templates or pre-set interactions, but instead offers a sophisticated and flexible tool-set to build your own. Despite this, it's still both an easy tool to learn and powerful enough to be pushed hard. Finally, their support team are second to none. Enthusiastic and expert support is always available over chat and email. I'm even on first name terms with a few of the support team as they've helped me find ways to solve design and coding problems. Often they will take a problem of mine and share a solution as a personal screen-grab video or usable project file. No other tool has got close.