LoadProof is so simple to use! We did a wrapper-mounted deployment of LoadProof, and came in the next morning to train the users, but they were already using it successfully. The features are well thought thru to do exactly what is needed, and the LoadProof team is on-call to assist with any custom need.
Having incorporated Load proof into our process has unabled us to effectively submit claims, provide information to both our internal department as well as our customers, brokers and 3PL (third party logistics) partners. The thousands of fees and damaged product recovered thanks to Load Proof has more than paid for the subscriiption itself. Not to mention, the ease in navigating when using the application. Material Handlers are able to download the application into their phones and with the simple touch of a button, capture the quality of the picture. The website itself is very simple to use as well, for looking up photos of shipments. As an administrator user, I can easily navigate to any adjust a need to make to our account, such as, adding or deleting users. I would strongly recommend this software to any business in the "Logistics" world. This definitely saves a lot of headaches and frustrations with both Incoming and Outgoing shipments. I also want to emphasize the great customer support that company offers. They are quick to answer any questions or concerns you have regarding the product. Load Proof has truly saved us thousands in damage fees and shipment losses.
We implemented LoadProof to help drive accountability between us and our customer. We were frequently getting rejections back from the customer and we were positive the damage was happening at the customer's site. We implemented LoadProof and started taking pictures of every single outgoing shipment to the customer with each product labeled uniquely. We have seen an 80% reduction in rejections and can verify who is responsible when we do get rejections. LoadProof is definitely worth the money!
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