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Skedulo

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404 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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197
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6

Skedulo Reviews

Review Filters
Profile Name
Star Rating
197
158
31
12
6
Melissa F.
MF
Melissa F.
05/27/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Wonderful product, fantastic support

From sales to implementation and ongoing support, we've had such a wonderful experience with Skedulo. They make the time to connect with us and genuinely pay attention to our issues. I love knowing that we have an advocate for our needs.
Alexander A.
AA
Alexander A.
Operations Coordinator at Sanguine
05/26/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Invaluable tool for mobile workers

Ease of use, clean design, integrates with Salesforce well. Able to capture appointments in real time and see if anything needs attention. Tags also help us find the resource we need for a job all in one place. Availability tracking and utilization tracking is possible with Skedulo. Integration with navigation helps resource find where they need to go without leaving the app.
Amanda E.
AE
Amanda E.
05/26/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Makes large scale work so much more manageable

I enjoy the job statuses feature. It is so nice to be able to keep up with appointments in real-time versus trying to track down individuals and confirm everything is going smoothly.

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HQ Location:
San Francisco, CA

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@Skedulo

What is Skedulo?

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M1 , Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Details

Year Founded
2013