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Skedulo

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404 reviews
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Average star rating
4.1
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Skedulo Reviews

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Profile Name
Star Rating
197
158
31
12
6
Richard  C.
RC
Richard C.
12/10/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Skedulo Makes Business Easier

The ease of use. Scheduling and booking have never been easier.
Mike B.
MB
Mike B.
12/10/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Product for Business!!

Very easy to use and efficient! Never have I been able to schedule my clients so easily!
AS
Alex S.
12/09/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful scheduling tool that is flexible enough to adapt to unusual use cases

Skedulo is an extraordinarily efficient and robust service that has streamlined our business's work, increased efficiency, and assisted our mobile workforce in focusing on the task at hand rather than wondering where they will be at any given time. Our business required a much more sophisticated solution than a large and unwieldy spreadsheet to book meetings across a large geographic area, and Skedulo solved this problem for us. While our use case was a little different from scheduling high-volume jobs and a large workforce, we needed something that could distill an extensive array of variables and factors into information that was interpretable at a glance. The Skedulo interface and user experience are second to none, and once your team learns the ins and outs, it becomes second nature for them. They love being able to view schedules in varied formats and customize data fields as we learn about how our project is operating. For schedulers, Skedulo makes it so easy to identify the best resource for your needs and dispatch that job efficiently. For our mobile workforce, they love being able to manage their work via the mobile app, and having detailed notes and information for each job minimizes the communication required between our office and the workforce. We also gain peace of mind that our workforce is receiving and acknowledging assigned jobs, which is great.

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HQ Location:
San Francisco, CA

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@Skedulo

What is Skedulo?

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M1 , Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Details

Year Founded
2013