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Skedulo

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404 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Skedulo Reviews

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Profile Name
Star Rating
197
158
31
12
6
Nowel Jordan O.
NO
Nowel Jordan O.
Sales Coordinator at Mainmark Ground Engineering
02/23/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

No fuss, use-friendly application that delivers

the Skedulo interface is simple and doesn't lag
PM
Peter M.
01/04/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Evolving Product and Team

Skedulo had a skilled project implementation team that worked with our company to satisfy our unique requirements to drive efficiency with our business. Skedulo has listened to our needs and actively incorporates them into their product development roadmaps, both from a security and functional perspective. The project team was a pleasure to work with and was adaptable to variations in Opteon's timelines caused by both third-party and internal development work.
LL
Lara L.
01/04/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Skedulo Review

We like that it minimizes the manual and paper aspects of scheduling and managing our resources. The text messages are especially helpful since our resoruces are not inclined to check and respond to emails.

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HQ Location:
San Francisco, CA

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@Skedulo

What is Skedulo?

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M1 , Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Details

Year Founded
2013