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Skedulo

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404 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Skedulo Reviews

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Profile Name
Star Rating
197
158
31
12
6
Summer F.
SF
Summer F.
Green Wall Designer at Botanical Designs
05/16/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Functional App

It's very easy to track our employee's logins and outs and it helps us see when jobs have been completed by our technicians.
TJ
T J.
05/11/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Excellent Salesforce Integration

Cost effective dispatch solution that integrates into Salesforce. Reliability of the software has improved greatly over the last year with very little downtime.
Christopher S.
CS
Christopher S.
Sr. Director, Platform Development at CLEAResult
05/09/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Good solution for appointment scheduling integration

The Skedulo APIs made it fairly straightforward to integrate with existing systems. We were able to easily connect from our own applications to create scheduled appointments. We also liked how Skedulo can support multiple geographies.

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HQ Location:
San Francisco, CA

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@Skedulo

What is Skedulo?

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M1 , Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Details

Year Founded
2013