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Skedulo

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404 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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197
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Skedulo Reviews

Review Filters
Profile Name
Star Rating
197
158
31
12
6
Mary T.
MT
Mary T.
10/26/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great tool for scheduling, occasional navigation glitches are problemative

I like the look and that the info is clear. Availability features work great for our purposes. It integrates really great with Salesforce also!
JP
Josee P.
10/24/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

If they are in a trade looking for a software, this would be a great system to organize jobs

Upside, the mobile application is easy to use, easy to understand. Staff can learn the mobile functions easily. The paperclip option is fantastic where additional information for the job can be attached for workers to obtain specific details. We implemented the software into a new region, and the emoloyees love they can see their schedule in real time. The website takes more adaptation and training but once learned it is great software to organize workers schedule. Customer support from Patty Frohme has been great! She promplty responds back to my email inquiries, offers suggestions and looks for resolutions. I am so thankful for her assistance.
Dale Rae  O.
DO
Dale Rae O.
10/24/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Application for remote work

The ability to schedule our independent contracted employees to carry out our services all over the United States. Also, the ability to upload images into each job scheduled.

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HQ Location:
San Francisco, CA

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@Skedulo

What is Skedulo?

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M1 , Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Details

Year Founded
2013