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Skedulo

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404 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Skedulo Reviews

Review Filters
Profile Name
Star Rating
197
158
31
12
6
Aliyat M.
AM
Aliyat M.
Real Estate Agent at Dankano energy and marine services LTD
04/12/2024
Validated Reviewer
Verified Current User
Review source: Organic

Best Schedule App Manager

Skedulo is a useful tool for quickly seeing what tasks employees are scheduled to complete. It is simple to use and navigate for someone who needs to use it very seldom. In an office setting, it is helpful for monitoring office operations. I consider the way Skedulo handles programs that track my team's performance in scheduling to be one of its advantages. The aspect of making up organized schedules has been one of the most helpful part about Skedulo as it helps the team well organized and efficient.
Lee W.
LW
Lee W.
Mobile Diagnostic Technician Scheduler at SDMyers
03/19/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A Solid Upgrade To An Outdated System

Simple but modern look. Easy to learn and even easier to use. Works in conjunction with our existing technician app. Customer support has been diligent in follow-up to issues.
Karina I.
KI
Karina I.
.
03/11/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great system that's user friendly and easy to learn.

System is easy to use and easy to learn - I use the rostering function on a daily basis and find the ability to see who is available for a shift and who is not available with a couple of clicks is invaluable during those peak times that generally mean a million things at once are happening. The integration with our salesforce data means that everything is at our finger tips.

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HQ Location:
San Francisco, CA

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@Skedulo

What is Skedulo?

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M1 , Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Details

Year Founded
2013