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Skedulo

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404 reviews
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Average star rating
4.1
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Skedulo Reviews

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Profile Name
Star Rating
197
158
31
12
6
AH
Aidan H.
08/11/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexibility to suit multiple scheduling requirements, company is responsive and listens to customers

Fits multiple scheduling scenarios and integrates with Lumary well. Skedulo is receptive to customer feedback and will support custom development if/where necessary. Product release cycle is fast and we've seen fixes for bugs we've experienced appear quickly in following releases.
FC
frank c.
08/09/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Perfect scheduler for small business needs

Eeasy GUI and customer support is fast and helpful when needed
Bethany H.
BH
Bethany H.
Administrative Assistant | Emerging Data Analyst | Google Data Analytics Certificate Holder | Yahtzee Enthusiast
08/08/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

New to Skedulo- easy to learn!

Skedulo I feel like is very user friendly. Coming into my current position knowing nothing about it, I was anticipating taking a while to get used to using the software. BUT! Skedulo (in my opinion) is very user friendly and easy to get around. It makes tracking my appointments very easy and it also allows me to customize everyone's schedule individually, which I like a lot. Customer support is also very helpful and gets back to your concerns very quickly! Since I use this every day, it's important to me that I am able to get results and feedback quickly from customer support.

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HQ Location:
San Francisco, CA

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@Skedulo

What is Skedulo?

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M1 , Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Details

Year Founded
2013