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Skedulo

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404 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2013
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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197
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6

Skedulo Reviews

Review Filters
Profile Name
Star Rating
197
158
31
12
6
AH
allan h.
08/13/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

It is to work on and move things around

it makes ourjob faster and the way it makes up the day
AN
Alejandro N.
08/13/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Excellent software, it helps us to schedule all our field workforces

We love the optimizer schedule, it helps to automate the routing and resource assignment
SB
Samantha B.
08/13/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A tool for a helpful start but not to provide the end route

I like that it helps to start organizing the routes and gives you a jump start. I also like that when you hover over the jobs you get some information. I like that the system prevents you from over scheduling an installer, or just in general. I feel like it is easy to block someone out for the day or certain hours.

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HQ Location:
San Francisco, CA

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@Skedulo

What is Skedulo?

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M1 , Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Details

Year Founded
2013