The most important thing about a tool like Simplehuman is that it can get the job done and really SAVE YOU TIME. That is exactly what this product does. It saves me so much time every day when processing my email. It was simple to set up, did absolutely everything I needed it to do, and is always reminding me how to use it in even better ways. To top it all off, the customer support provided is on a whole other level. You can tell the team really cares about their customers and that they can successfully use this tool to change the way they manage their email. 10/10 product, it's become a necessary part of my email process.