Users have easy access to the data and can create views to analyze by drilling down and up, viewing the data from many dimensions. Silvon Software was the only vendor that showed us how Stratum (called DataTracker way back then) met all of our sales and marketing reporting requirements.
Web-based and no extra log-in password.
Always welcome users' feedback.
Staff are very helpful and work closely with their customers.
Continuous learning experience (webinars) and software/enhancements updates
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